About Your 24/7 Welcome, SC Repair Team

We are local, licensed, and insured. We specialize in the systems most common in Welcome, SC: Heat Pumps and Central Air.

• We answer 24/7: Our phones are staffed around the clock.
• We are local: We can get to your Welcome, SC home quickly.
• We are prepared: Our trucks are stocked with universal parts like capacitors, contactors, and fan motors to fix your system on the first visit.

Common Heat Pump Issues We Fix

• Blowing Cold Air in Winter: If your heat pump is blowing cold when it should be heating, it might be an issue with the "reversing valve" or the emergency heat strip.
• Frozen Outdoor Unit: Frost is normal, but a solid block of ice means the defrost board has failed.
• Thermostat Issues: Sometimes the problem is the control, not the unit. We diagnose it all.
• Strange Noises: Grinding or squealing usually indicates a motor failure.

Frequently Asked Questions

• Do we charge extra for nights and weekends? We provide upfront, flat-rate pricing before we start any work, so you are never surprised by the bill.
• Can we fix old units? Yes. Our licensed technicians are trained to repair all makes and models, regardless of age.
• What should I check before calling? Check your thermostat batteries, check your filter (a dirty filter can freeze a system), and check your breaker panel. If those are fine, call us immediately.
• How fast can you get here? We prioritize "no heat/no cool" calls. We aim to be at your door within hours of your call.
• Do you perform tune-ups? Yes! We highly recommend a spring and fall tune-up to catch these issues before they become emergencies.